How can I order?
It is very easy to place an order. If you register and enter your details, this process will be even easier and faster because your address details will be stored in your account.
Add the products you want to your shopping cart and click on “Cart” to complete your order by clicking on the “Checkout” button.
Once you have registered and saved your name and address, the system will automatically fill in your order details, you only need to select the delivery and payment method, accept the Terms & Conditions and the Privacy Policy, and then click on “Submit Order” to place your order.
If you are purchasing without registering, you will first need to provide your billing and shipping details, then select your shipping and payment method, accept the Terms & Conditions and Privacy Policy and click “Submit Order” to place your order. At the same time the system will automatically create a registration for you where you can track your orders and manage your returns.
How can I make sure that I have placed my order correctly?
You will find information about your order in the order confirmation email we send you. You should receive this email from us immediately after placing your order, usually within 1-2 minutes. After your purchase, you can also track your orders in your customer account under “My Account” in the “Orders” section.
If you have not received a confirmation email about your order, there is probably an error, in which case you should place the order again.
Do you accept orders from abroad?
Outside Hungary, orders can be placed to Slovakia and Austria.
Of course, we are working to be able to deliver to more countries in the future. In the meantime, we recommend that if you want to order, you ask for your parcel to be sent to a friend in Hungary who can forward it to you.
What happens after I place my order?
After you place your order, you will receive an email confirmation containing your four-digit order number, the products you have selected, your billing and shipping address, and the payment method you have chosen. We will then of course deliver the products you have ordered as soon as possible.
What should I do if the product I want is no longer available?
Don’t worry, you may still be able to order the product you want in the future. Unfortunately, we cannot say exactly when a product will be available again. We will be happy to send you a reminder when your product is available again. To do this, please go to the product details page and select the size you require. In the next step you can enter your email address and we will automatically notify you when the product is available again.
Can I cancel my order if it has not yet been delivered?
You can cancel your order if your order has not yet started to be processed in our warehouse. Our warehouse tries to process all orders as quickly as possible, so it may take a few minutes for the process to start and it may not be possible to cancel the order.
Can I order by phone?
There is no possibility to order by phone.
